π Know why subscribers are unsubscribing!
We've completely revamped the preferences center and changed how contacts unsubscribe.
Unsubscribing is still easy and obvious, we don't want to make it more difficult for people to unsubscribe, but now you can collect information on why they are unsubscribing.
During the unsubscribe process, contacts will have the opportunity to provide the reason they're unsubscribing, as well as some written feedback.
Hopefully, this will help you send better email and be more in tune with your audience.